FAQ

ADDRESS: 1100 Rustic Lane, Spicewood, TX 78669. Phone: 512-627-5886 or 512-461-0348.

CHECK-IN is AFTER 4 P.M. CST CHECKOUT is 11 A.M. CST. No Early Check-in or late checkout unless prior arrangements are made.

NON SMOKING UNIT: no exceptions

PETS: are not permitted in the cottage under any conditions.

CLEANING FEE:  $35.00.

DAMAGE DEPOSIT: is required. This must be received not later than fourteen (14) before check-in date. The deposit automatically converts to a security/damage deposit upon arrival. The deposit is NOT applied toward rent; however, it is fully refundable within fourteen (14) days of departure, provided the following provisions are met.

· No damage is done to unit or its contents, beyond normal wear and tear.
· No charges are incurred due to contraband, pets or collection of rents or services rendered during the stay.
· All debris, rubbish and discards are placed in receptacle, and soiled dishes are cleaned.
· All keys are left on the kitchen table.
· All charges accrued during the stay are paid prior to departure.
· No linens are lost or damaged.
· No early check-in or late checkout unless prior arrangements are made.
· The renter is not evicted by the owner (or representative of the owner), or the local law enforcement.

PAYMENT: An advance payment equal to 50% of the rental rate is required to confirm the reservation. The advance payment will be applied toward the rent. The advance payment is not a damage deposit. The damage deposit and balance of the rent are due fourteen (14) days before check-in. Please make payments thru PayPal via credit card or PayPal account.

CANCELLATIONS: Cancellations that are made more than fourteen (14) days prior to the arrival date are subject to a 20% cancellation fee. Cancellations or changes that result in a shortened stay, that are made within fourteen (14) days of the arrival date, forfeit the full advance payment and reservation deposit. Cancellation or early departure does not warrant any refund of rent.

MAXIMUM OCCUPANCY: The number of guests is limited to four (4) persons. An additional charge per night plus 11% occupancy tax for the fourth guest will be assessed.

INCLUSIVE FEES: Rates include a one-time linen & towel setup. Amenity fees are included in the rental rate.

NO DAILY HOUSEKEEPING SERVICE: While linens and bath towels are included in the unit, daily maid service is not included in the rental rate. We suggest you bring beach towels. We do not permit towels or linens to be taken from the units.

RATE CHANGES: Rates subject to change without notice.

FALSIFIED RESERVATIONS: Any reservation obtained under false pretense will be subject to forfeiture of advance payment, deposit and/or rental money, and the party will not be permitted to check in.

WRITTEN EXCEPTIONS: Any exceptions to the above mentioned policies must be approved in writing in advance.

PARKING: Parking is limited to two (2) vehicles. Vehicles are to be parked in designated parking areas only. Boat trailer parking is permitted. Parking on the road is not permitted.

WATER AND SEPTIC: The cottage is on a water utility and a septic system. The septic system is very effective; however, it will clog up if improper material is flushed. DO NOT FLUSH anything other than toilet paper. No feminine products should be flushed at anytime. If it is found that feminine products have been flushed and clog the septic system, you could be charged damages of up to five hundred dollars ($500).

FIREWORKS, FIRES & FIREARMS: No fireworks or fires are permitted. BBQ is permitted in the designated area. Lawful concealed carry is permitted on the premises. The owners recognize the Second Amendment to the U. S. Constitution as an unalienable right of all citizens. We therefore support and encourage the carrying of licensed concealed weapons. Hunting and the discharge of firearms on the premises are prohibited.

TRAVEL INSURANCE: We highly recommend all guests purchase travel insurance. If you wish to purchase travel insurance, go to www.InsureMyTrip.com for details and to purchase.

RESTRICTIONS: We do not offer our guesthouse to persons under 25 years of age. By requesting a reservation, you are stating that you are at least 25 years of age. Parents are responsible for their children’s actions. Call if you have questions.

LIABILITY: The cottage is privately owned; the owners are not responsible for any accidents, injuries or illness that occurs while on the premises or its facilities. The owners are not responsible for the loss of personal belongings or valuables of the guest.

By accepting this reservation, it is agreed that all guests are expressly assuming the risk of any harm arising from their use of the premises or others whom they invite to use the premise.

To book a reservation at the Spicewood Cottage or to check availability....

Reservations Call: 512-627-5886